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Matti Kurvinen

Warranty Fraud Management. Reducing Fraud and Other Excess Costs in Warranty and Service Operations
Matti Kurvinen
Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed information, this book lays out a system of efficient warranty management that can reduce costs...
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